Cookie Policy & GDPR Compliance
Last Updated: March 14, 2025
At Grocery 1800, we are committed to safeguarding your privacy while providing a seamless shopping experience. This Cookie Policy outlines how we use cookies, how you can manage them, and how we comply with relevant privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR) for EU users, and Canada's Anti-Spam Legislation (CASL).
1. What Are Cookies?
Cookies are small text files stored on your device—such as a computer, tablet, or smartphone—when you visit a website. They serve various purposes that enhance your browsing experience, including:
- Remembering Your Preferences: Cookies store information about your preferences, such as language settings and login details, enabling a more personalized experience.
- Improving Website Functionality: They help websites function correctly by supporting essential features like shopping carts and user authentication.
- Analyzing Website Performance: Cookies collect data on how users interact with the site, which aids in improving website performance and user experience.
- Delivering Personalized Content: They enable the delivery of tailored content and advertisements based on your browsing behavior.
2. How We Use Cookies
We utilize various types of cookies to ensure the optimal functionality and personalization of our website:
- Essential Cookies (Strictly Necessary): These cookies are crucial for the website's operation. They enable core functionalities such as security, network management, and accessibility. Without these cookies, certain services you have requested cannot be provided.
- Performance and Analytics Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you receive error messages from web pages. This data helps us understand and improve the performance of our site.
- Functional Cookies: These cookies allow our website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personalized features. They may also be used to provide services you have asked for, like watching a video or commenting on a blog.
- Advertising and Targeting Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
3. Managing Your Cookie Preferences
You have the right to manage or disable cookies at any time through the following methods:
- Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to block or alert you about these cookies, but some parts of the site may not function properly as a result.
- Cookie Consent Banner: Upon your first visit to our site, a cookie consent banner will appear, allowing you to accept, reject, or customize your cookie preferences. Your selections will be stored and can be modified at any time.
- Third-Party Opt-Outs: For cookies set by third parties, you can opt out directly through mechanisms provided by those third parties. For example, to manage Google Ads settings, you can visit the Google Ads Settings page.
Please Note: Disabling certain types of cookies may impact your experience on our website, such as losing saved preferences or requiring you to log in each time you visit.
4. Your Privacy Rights (PIPEDA & GDPR)
We respect your privacy rights and are committed to ensuring that you can exercise them. Under PIPEDA and GDPR, you have the following rights:
- Right to Access: You can request confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data.
- Right to Rectification: You have the right to request the correction of inaccurate personal data concerning you.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes it was collected.
- Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.
- Right to Data Portability: You can request to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another controller without hindrance.
- Right to Withdraw Consent: If the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at admin@grocery1800.com.
5. Canada’s Anti-Spam Legislation (CASL) & Marketing Communications
We adhere strictly to CASL, ensuring that we only send electronic communications if you have provided explicit consent. Our practices include:
- Opt-In Consent: We obtain your consent before sending any commercial electronic messages, such as promotional emails or newsletters.
- Clear Identification: All communications will clearly identify Grocery 1800 as the sender and provide our contact information.
- Unsubscribe Mechanism: Every marketing email includes an easy-to-use unsubscribe link, allowing you to withdraw your consent at any time.
We do not engage in unsolicited electronic communications and take measures to prevent spam.
6. Data Security & Third-Party Sharing
We prioritize the security of your personal data and ensure that it is handled responsibly:
- Data Security Measures: We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.
- Third-Party Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential and comply with relevant privacy laws.
- Legal Obligations: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.
- No Selling of Personal Data: We do not sell, trade, or rent your personal data to third parties for their marketing purposes.
7. Contact Information
If you have any questions about these, please contact us:
📧 Email: admin@grocery1800.com
📞 Phone: +1 (226) 759-8260
📍 Address:
Grocery 1800
118 Peters Street
Essex, ON, N8M 0B1
Canada